CSM TECHNICAL SUPPORT

At CSM we are committed to our customers and our after sales service is second to none. If you have a problem with any of our products we will do our utmost to solve them for you. Please take a look at our technical support pages which deal with the most common problems. Also please make sure that you have read and understood the manual supplied with the product and that you fully understand it. If you have lost your manual or the PC software for your gyro, these can also be downloaded from the technical support pages.

Technical Support pages and downloadable manuals for current products:

• SL720 gyro
• SL630 gyro
• SL560 gyro
• SL420 gyro
• SL420e gyro (SL420 Micro with revision 4e software)
• SL310 gyro - manual download (pdf)
• SL310 Micro gyro - manual download (word document)
• HLG200/LG200 gyros
• ICG180/LW180 gyros
• Version 10 simulator
• RevLock - general information
• CycLock
• CarbSmart
• AirWars - general information
• LiPo accessories - general information

Support for discontinued products:

CSM still support their discontinued gyros, the ICG540 and ICG400, and of course the original ICG360, the World's first Heading Hold gyro. Technical help is still available, and we will service them when possible. Unfortunately electronics is a rapidly changing business, and some components are no longer available but we will help if we can.

Technical support for discontinued products:

• ICG540 gyro
• ICG400 gyro
• ICG360 gyro
• Version 9 simulator

If you are still having any difficulty then please feel free to get in contact, and one of our members of staff in the customer service department will be only too happy to help you. You can contact us either by e-mail or directly on the phone.

e-mail:  tech@csm-ltd.co.uk

phone: +44 (0)1457 854 680

Returns Address:

CSM Ltd
PO Box 101, Glossop
SK13 5ZW
England

Please note: For items being returned  for service/repair from countries outside of the EU the following statement must be clearly written on the customs declaration: 'PRODUCT BEING RETURNED TO THE COUNTRY OF ORIGIN FOR REPAIR'. Failure to do this could result in CSM being charged import duty and we could not then accept delivery.